Terms & conditions

Terms & Conditions

Last Updated: 7 September 2026

Welcome to digiworld.live. These Terms & Conditions govern your use of our website, products, services, and any purchases made through our platform. By accessing or using our website, you agree to be bound by these terms.

1. About Us

digiworld.live is an online clothing and fashion brand offering apparel and related products through its website and other authorised sales channels.

2. Use of Our Website

By using our website, you agree to:

  • Provide accurate and complete information when placing an order.
  • Use the website only for lawful purposes.
  • Not attempt to misuse, damage, disrupt, or gain unauthorised access to any part of the website.
  • Not reproduce, copy, modify, or distribute our website content, images, designs, logos, or other intellectual property without written permission.

3. Products & Product Information

We make reasonable efforts to ensure that product descriptions, photographs, colours, sizes, and other information displayed on our website are accurate.

However:

  • Colours may appear slightly different depending on your device or screen settings.
  • Minor variations in fabric, texture, stitching, or appearance may occur.
  • Product availability is subject to change without prior notice.
  • We reserve the right to correct errors or inaccuracies in product information or pricing.

4. Pricing

All product prices displayed on the website are in Indian Rupees (₹) unless otherwise stated.

We reserve the right to change prices, offers, discounts, and promotions at any time without prior notice.

If an incorrect price is displayed due to a technical or human error, we reserve the right to cancel the affected order and refund any amount already paid.

5. Orders

An order placed through our website is considered a request to purchase the selected products.

We reserve the right to accept, reject, or cancel an order at our discretion, including in situations involving:

  • Product unavailability
  • Incorrect pricing or product information
  • Suspected fraudulent or unauthorised transactions
  • Incorrect customer or delivery information
  • Any technical or operational issue

If an order is cancelled after payment has been received, the applicable amount will be refunded to the original payment method.

6. Payments

Payments may be made using the payment methods made available on our website.

You agree that the payment information provided during checkout is accurate and that you are authorised to use the selected payment method.

We do not store complete payment card details on our servers unless expressly stated otherwise.

7. Shipping & Delivery

We aim to dispatch and deliver orders within the estimated time displayed at checkout or communicated to you.

Delivery times may vary depending on:

  • Delivery location
  • Product availability
  • Courier service
  • Weather or other unforeseen circumstances
  • Public holidays or operational disruptions

Once an order has been handed over to the delivery partner, delays caused by the courier may be outside our direct control.

Customers are responsible for providing a correct and complete delivery address and contact information.

8. Returns & Exchanges

Returns and exchanges are subject to our Return & Exchange Policy.

Products must generally be returned in unused, unworn, unwashed, and original condition with all applicable tags and packaging intact.

Certain products may not be eligible for return or exchange, including customised, personalised, altered, or made-to-measure garments, unless the product is defective or incorrectly supplied.

Please check our Return & Exchange Policy before placing an order.

9. Customised & Tailored Products

For customised, personalised, or made-to-measure garments:

  • Customers are responsible for providing accurate measurements and customisation details.
  • Once production has started, changes may not be possible.
  • Such products may not be eligible for cancellation, return, or exchange unless they are defective or do not match the confirmed specifications.

10. Offers & Promotions

Promotional offers, discounts, coupon codes, and special campaigns may be subject to additional terms.

Unless specifically stated:

  • Offers cannot be combined with other promotions.
  • Offers are valid only for the stated period.
  • Promotional benefits cannot be exchanged for cash.
  • We reserve the right to modify or withdraw an offer at any time.

11. Intellectual Property

All content on our website, including but not limited to:

  • Brand name and logo
  • Product photographs
  • Graphics and designs
  • Text and descriptions
  • Website layout
  • Marketing materials

is owned by or licensed to digiworld.live and is protected by applicable intellectual-property laws.

Unauthorised copying, reproduction, modification, distribution, or commercial use is prohibited.

12. User Content

If you submit reviews, photographs, comments, feedback, or other content to us, you confirm that you have the right to submit such content.

By submitting content, you grant us permission to use, reproduce, publish, and display it for legitimate business and marketing purposes, subject to applicable law.

13. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, store, and protect your personal information.

14. Limitation of Liability

To the extent permitted by applicable law, we will not be liable for indirect, incidental, or consequential losses arising from your use of our website or products.

We are not responsible for delays or failures caused by circumstances beyond our reasonable control, including courier delays, natural disasters, technical failures, government restrictions, strikes, or other force-majeure events.

15. Changes to These Terms

We may update these Terms & Conditions from time to time.

Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of the website after changes are posted constitutes acceptance of the updated terms.

16. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising in connection with these terms shall be subject to the jurisdiction of the appropriate courts in India.

17. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us through the contact details provided on our website.

digiworld.live